{"id":55782,"date":"2025-06-19T06:59:40","date_gmt":"2025-06-19T06:59:40","guid":{"rendered":"https:\/\/www.worldtradeshow.tv\/malay\/?p=55782"},"modified":"2025-06-19T06:59:40","modified_gmt":"2025-06-19T06:59:40","slug":"customer-second-brain_sentisum","status":"publish","type":"post","link":"https:\/\/www.worldtradeshow.tv\/malay\/video\/55782\/","title":{"rendered":"[Minggu Teknologi London 2025] Otak Kedua Pelanggan - Sentisum"},"content":{"rendered":"<blockquote class=\"wp-block-quote\"><p>**Sentisum Lancar &#8220;Otak Kedua&#8221; Pelanggan Pacu AI di London Tech Week**<br \/>LONDON: Sentisum, platform suara pelanggan berasaskan AI, memperkenalkan inovasi terbaharu mereka di London Tech Week 2025: &#8220;Otak Kedua&#8221; Pelanggan. Ciri ini menjanjikan ramalan skor kepuasan pelanggan (CSAT) yang lebih tepat berdasarkan analisis menyeluruh interaksi pelanggan melalui pelbagai saluran. Ini membantu syarikat meningkatkan prestasi ejen dan pengalaman pelanggan, mengatasi cabaran kadar respons tinjauan yang rendah. Inovasi ini menandakan perubahan paradigma dalam pendekatan suara pelanggan, ke arah penyelesaian yang lebih bersepadu dan berwawasan.<br \/><cite>Generated by <a href=\"https:\/\/gemini.google.com\/\">Gemini<\/a><\/cite><\/p><\/blockquote>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>**Sentisum Lancar &#8220;Otak Kedua&#8221; Pelanggan Pacu AI di London Tech Week**LONDON: Sentisum, platform suara pelanggan berasaskan AI, memperkenalkan inovasi terbaharu mereka di London Tech Week 2025: &#8220;Otak Kedua&#8221; Pelanggan. Ciri ini menjanjikan ramalan skor kepuasan pelanggan (CSAT) yang lebih tepat berdasarkan analisis menyeluruh interaksi pelanggan melalui pelbagai saluran. 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